Privacy Policy for AI Chat Inbox

Last updated: 5 August 2026

AI Chat Inbox is operated by Roboveso Ltd, a company registered in England.

Company number: 17215111 Registered office: Portland House, Belmont Business Park, Durham, DH1 1TW, England Contact email: robert@roboveso.com

This Privacy Policy explains how AI Chat Inbox handles information when you use our browser extension, website, licence system, and support services.

1. Summary

AI Chat Inbox is designed to store your extension data locally in your browser.

Roboveso Ltd does not collect, transmit, sell, or store your AI chat content on its own servers.

The Extension may use browser storage technologies such as local storage and/or IndexedDB to save data needed for the Extension to work, including settings, preferences, labels, folders, saved items, licence status, and other Extension-related data.

We may process limited personal data for support, payments, licence management, security, and legal compliance.

2. Who We Are

AI Chat Inbox is provided by Roboveso Ltd.

Roboveso Ltd is responsible for this Privacy Policy and for personal data we process directly, such as support emails and customer communications.

For privacy questions, contact us at:

robert@roboveso.com

3. Data Stored Locally in Your Browser

AI Chat Inbox stores Extension-related data locally in your browser using technologies such as local storage and/or IndexedDB.

This may include:

Extension settings and preferences.
Labels, folders, saved items, or organisational data.
Local records needed to display and manage your AI Chat Inbox.
Licence activation status or similar product-access information.
Other data needed for the Extension to function.

This data remains on your device unless you, your browser, another extension, browser sync, your operating system, or another third-party service exports, syncs, deletes, or otherwise handles it.

You can remove locally stored Extension data by uninstalling the Extension or clearing the relevant browser storage.

4. AI Chat Content

Roboveso Ltd does not collect, transmit, sell, or store users’ AI chat content on its own servers.

AI chat content handled by the Extension is intended to remain local to your browser unless a feature clearly states otherwise.

We do not use your AI chat content for advertising, profiling, resale, or training AI models.

5. Licence Keys and Payments

AI Chat Inbox may be sold as a one-time licence unless stated otherwise at checkout.

Payments, order processing, invoices, taxes, refunds, fraud checks, and licence key delivery may be handled by Lemon Squeezy.

When you purchase AI Chat Inbox, Lemon Squeezy may process information such as your name, email address, billing details, payment details, country, tax information, order ID, licence key, and transaction records according to its own terms and privacy policy.

Roboveso Ltd may receive limited purchase or licence-related information from Lemon Squeezy where necessary to provide access to paid features, verify licences, respond to support requests, prevent abuse, and comply with legal obligations.

Lemon Squeezy also sends signed order and refund notifications to our event endpoint. Although the transmitted notification may contain customer information supplied by Lemon Squeezy, our event endpoint retains only minimal order status information needed for webhook idempotency and operational purchase/refund records. It does not retain the raw notification body, customer name or email address, billing or card data, licence keys, or the webhook signature.

6. Licence Verification

When you enter or activate a licence key, AI Chat Inbox may communicate with Lemon Squeezy or our licence system to verify whether the licence is valid.

This may involve processing information such as:

Licence key.
Activation status.
Extension version.
Device or browser-related activation identifier.
Timestamps.
Order or customer reference, where applicable.

We use this information to provide paid access, prevent licence abuse, and manage product access.

7. Support and Contact

If you contact us for support, we may process information you choose to provide, such as:

Your name.
Email address.
Support message.
Screenshots or files you choose to send.
Order ID or licence key, if needed to help with your request.
Technical information about your browser, device, or Extension version.

We use this information to respond to your enquiry, troubleshoot issues, provide customer support, and maintain records of our communications.

Please avoid sending sensitive AI chat content, passwords, payment card details, or other confidential information in support messages.

8. Website Data

When you visit our website, we may receive basic technical information such as IP address, browser type, device information, pages visited, timestamps, and referral information through our hosting provider or security tools.

With your consent, we also use Meta Pixel to measure website page views and clicks to the Chrome Web Store or our Lemon Squeezy checkout. Meta marketing tracking is disabled until you accept the Marketing category. These website events do not include your AI chat content, prompts, conversation titles, user-entered text or payment-card details.

After you accept Marketing, the website may store the supported campaign parameters utm_source, utm_medium, and utm_campaign in browser-managed session storage for the current page session. These parameters may be added to AI Chat Inbox Chrome Web Store listing links, where the Chrome Web Store forwards them to its Google Analytics property for Store listing and install measurement. The website does not source these values from cookies, customer or product data, or Extension data, and does not forward Meta click IDs, Meta cookies, or arbitrary query parameters. Withdrawing or rejecting Marketing clears the stored campaign parameters and restores clean Store links. Campaign values configured by Roboveso Ltd must not contain personal data or customer identifiers.

See our Cookie Policy for the cookies involved, the events measured, and how to change or withdraw your consent.

9. How We Use Information

We use information only where necessary to:

Provide and operate AI Chat Inbox.
Store Extension data locally in your browser.
Activate, verify, and manage licences.
Process purchases and customer support requests.
Detect, prevent, and fix bugs or technical issues.
Prevent fraud, abuse, and unauthorised access.
Maintain security and product reliability.
Comply with legal, tax, accounting, and regulatory obligations.

We do not sell personal data.

We do not use your AI chat content for advertising, profiling, resale, or AI model training.

10. Legal Bases for Processing

Where UK data protection law applies, we rely on one or more of the following legal bases:

Contract: to provide AI Chat Inbox, activate licences, manage purchases, and respond to support requests.
Legitimate interests: to maintain, secure, improve, and troubleshoot the Extension, prevent abuse, and communicate with customers.
Legal obligation: to comply with tax, accounting, consumer protection, and legal requirements.
Consent: where required, such as for non-essential cookies or optional communications.

We may share limited information with trusted service providers where necessary to operate AI Chat Inbox, including:

Lemon Squeezy for payments, order processing, invoices, taxes, refunds, fraud checks, and licence keys.
Email and hosting providers for website hosting, email delivery, support, and security.
Cloudflare for hosting and securing our website event endpoint and its minimal operational purchase records.
Professional advisers or authorities where required for legal, tax, accounting, or regulatory reasons.

We do not sell personal data.

12. International Transfers

Some of our service providers may process information outside the United Kingdom.

Where required, we rely on appropriate safeguards, such as contractual protections, adequacy regulations, or other lawful transfer mechanisms.

13. Retention

Locally stored Extension data remains in your browser until you delete it, clear browser storage, uninstall the Extension, or your browser removes it.

Support emails and customer communications may be kept for as long as necessary to respond to your request, maintain business records, prevent abuse, and resolve disputes.

Purchase, licence, invoice, tax, and accounting records may be retained for as long as required by Lemon Squeezy, Roboveso Ltd, and applicable law.

Minimal webhook-delivery and order-state records held in our Cloudflare event database are deleted after 180 days from the relevant delivery or most recent verified order event received by us. Lemon Squeezy remains the authoritative long-term payment record.

14. Your Choices

You can:

Uninstall AI Chat Inbox at any time.
Clear locally stored Extension data through your browser settings.
Contact us about privacy questions at robert@roboveso.com.
Manage purchase, licence, or order information through Lemon Squeezy where applicable.
Change or withdraw website Marketing consent using Cookie settings in the website footer.
Avoid sending sensitive information in support messages.

15. Your Privacy Rights

Depending on your location and the information involved, you may have rights to:

Request access to personal data we hold about you.
Request correction of inaccurate personal data.
Request deletion of personal data.
Request restriction of processing.
Object to certain processing.
Request data portability.
Withdraw consent where processing is based on consent.

To exercise your rights, contact us at:

robert@roboveso.com

You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how we handle your personal data.

16. Children

AI Chat Inbox is not intended for children under 13.

We do not knowingly collect personal data from children under 13. If you believe a child has provided personal data to us, contact us and we will take appropriate steps.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date above. Continued use of AI Chat Inbox after changes are posted means you accept the updated Privacy Policy.

18. Contact

For privacy questions, contact:

Roboveso Ltd Portland House, Belmont Business Park, Durham, DH1 1TW, England Email: robert@roboveso.com